FREQUENTLY ASKED QUESTIONS

  • Yes! Metro Wellness NYC accepts most major PPO insurance plans for chiropractic care, physical therapy, and acupuncture.

    We accept:

    • Aetna

    • Cigna

    • Oxford

    • UnitedHealthcare (UHC)

    • Blue Cross Blue Shield (BCBS)

    • UMR

    • Meritain Health
      ...and many more.

    We also accept FSA (Flexible Spending Accounts) and HSA (Health Savings Accounts) for eligible treatments.

    💡 Not sure if your plan is accepted? Call or text us—we’ll gladly verify your benefits before your visit.

    📌 Please note: We do not accept Medicare, Medicaid, Workers’ Compensation, or No-Fault Insurance at this time.

  • At Metro Wellness NYC, we offer a full range of natural, non-invasive treatments to help you feel better, move better, and live pain-free. Our integrated approach to wellness includes:

    • Chiropractic Adjustments – gentle spinal alignments to relieve back and neck pain

    • Physical Therapy – personalized rehab programs to restore strength, flexibility, and mobility

    • Acupuncture – time-tested technique for pain relief, stress reduction, and overall balance

    • Medical Massage Therapy – focused muscle work to release tension and improve circulation

    • Cupping Therapy – effective for muscle tightness, inflammation, and improved blood flow

    • Kinesiotaping – supports joints and muscles, reduces pain, and enhances performance

    • Posture Correction & Ergonomic Coaching – ideal for office workers and anyone with chronic strain

    Whether you’re recovering from an injury, managing chronic pain, or just looking to improve your overall well-being, our team is here to create a personalized plan that works for you.

  • What to Expect on Your First Visit

    We’re so glad you’re here — and we’re ready to help you start feeling your best. Your first visit is all about understanding your story, your body, and how we can work together toward your goals.

    Step 1: Getting to Know You
    When you arrive, our friendly team will greet you and help you get settled. We’ll ask you to fill out a short health history form so we can better understand your background and any specific concerns.
    Then, you’ll meet with one of our experienced providers who will take the time to really listen — not just to your symptoms, but to how you’re feeling overall. Your story matters to us.

    Step 2: A Thorough Evaluation
    Next, we’ll do a full evaluation. This helps us see the whole picture and find the root causes of any discomfort or dysfunction. Your evaluation may include:

    • Posture, movement, and flexibility checks

    • Strength and balance testing

    • Neurological and orthopedic assessments

    • Gentle hands-on examination of any problem areas

    We take our time here because it’s important to build the right foundation for your care.

    Step 3: Your First Treatment
    In most cases, we’ll start your personalized treatment plan right away. Depending on what you need, your visit may include:

    • Gentle chiropractic adjustments to restore alignment and movement

    • Targeted physical therapy exercises to rebuild strength, stability and mobility

    • Relaxing acupuncture treatments to encourage natural healing

    • Soft tissue therapy, stretching, or other supportive treatments

    We blend chiropractic care, physical therapy, and acupuncture to give you the best of all worlds — and we tailor everything to you.

    Step 4: Your Wellness Plan
    Before you leave, we’ll go over your personalized care plan. We’ll talk about what to expect, how often you may need to come in, and how you can support your healing at home. Most importantly, we’ll make sure all your questions are answered, so you leave feeling confident and cared for.

    At Metro Wellness, you’re not just a patient — you’re a partner in your journey to better health.
    We’re excited to meet you and help you move, feel, and live better — starting today.

  • Usually, no referral is needed to begin care at Metro Wellness NYC.

    • For chiropractic care and acupuncture, you can book your appointment directly—no doctor’s referral required.

    • For physical therapy, most PPO insurance plans in New York offer direct access, allowing you to start treatment right away without waiting for a referral.

    If your insurance does require documentation, our team will guide you through the process to make it easy and hassle-free.

    • Chiropractic Sessions: Approximately 15–30 minutes

    • Physical Therapy Sessions: Approximately 30–60 minutes

    • Acupuncture Sessions: Approximately 30–45 minutes

    Session length can be shortened or extended based on your individual needs and schedule. We work with you to find appointment times that fit comfortably into your day while providing effective care.

  • Most treatments at Metro Wellness NYC are gentle and well-tolerated, but some techniques—especially manual therapy or deep work on muscle knots—can feel a bit uncomfortable. This is completely normal and typically very manageable.

    Our experienced doctors and therapists are highly trained to read your body’s cues and will always check in to make sure you're comfortable. We tailor every session to your tolerance level and use techniques that are as effective and painless as possible.

    You may feel some mild soreness after your first session—especially if it’s your first time receiving chiropractic care, acupuncture, or physical therapy. This is a natural response as your body begins to realign, release tension, and heal.

    We’re here to help you feel better—not worse—and we’ll walk you through every step to make sure you’re at ease.

  • Yes! Many of our patients experience faster results with integrated care. At Metro Wellness NYC, you can receive chiropractic adjustments, physical therapy, and acupuncture all in a single appointment, tailored to your specific needs.

    Our team of neck and back pain relief experts collaborates closely to create a personalized treatment plan that helps you recover quickly and effectively.

  • 📍 Metro Wellness NYC is located at:
    64 West 48th Street, Suite 608, New York, NY 10036

    We’re in the heart of Midtown Manhattan, just steps away from Rockefeller Center and the B/D/F/M subway lines—making it easy to reach us by train.

    Our clinic is conveniently accessible for patients coming from:

    • Times Square

    • Hell’s Kitchen

    • Bryant Park

    • Theater District

    • Anywhere in Manhattan and Midtown NYC

    Whether you're commuting from work or visiting from a nearby neighborhood, we’re a top-rated spot for chiropractic care, physical therapy, and acupuncture in New York City.

  • Booking your visit at Metro Wellness NYC is quick and simple:

    Whether you prefer to call, text, or click—we’re here to make scheduling your chiropractic, physical therapy, or acupuncture appointment as easy as possible.